When using outlook 2010 one of my users was getting an error that was saying…

“Cannot save the attachment.  Cannot create file: message.wav.  Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.” 

She got this error when trying to listen or save  an attached voicemail wave file.

This happens when your temporary internet files directories permissions get junked.  I followed the Microsoft article at http://support.microsoft.com/kb/305982 to fix this.

Outlook 2010

If you are using Outlook 2010, follow these steps:

1. Click My Computer, and then double-click drive C.
2. On the File menu, click New, and then click Folder.
3. Name the folder temp0.
4. Click Start, click Run, type regedit, and then click OK.
5. Locate and then click the following registry key:
   HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security\
6. In the right pane, double-click OutlookSecureTempFolder.
7. In the Value Data field, type C:\temp0\ and then click OK.
8. Exit Registry Editor.
9. Restart the computer.

You can also run their “Fix It” for this issue with success.   The only issue I have found is that the second time this happened to the same lady I just deleted the temp0 folder and started over again.

I always forget how to add a local administrator to a Windows 2003 Server. It’s Easy…

Start -> Run -> control userpasswords2

That’s it!

I recently purchased a Windows Vista laptop and it worked great, well as soon as I bumped it to 2 gigs of RAM.   I was able to use the laptop at home and at one of my offices, both were on comcast cable.  I then took the laptop to the warehouse which was on Windstream DSL and to my surprise it would hardly cerf the net because my dsl was so slow.  No mater what page I went to some of the page would show up but it would never load an entire page.  I knew right then that it was most likely an MTU problem.  So I did some research and found that Vista tries to make guesses on what it should set your MTU settings for each connection to.  I disabled this and set my MTU manually to 1430 and walla everything worked like a champ.  Here is what I did…

1. You must get into a command prompt as Administrator.  To do this…

• Click Start and type cmd in the Search box. This should produce a list consisting of one entry: the shortcut to the Windows Command Processor, cmd.
• Right-click the cmd shortcut and choose Pin to Start Menu.
• Click Start again. Right-click the Command Prompt shortcut you just added to the Start menu and choose Properties.
• Click the Advanced button and click to select the Run as administrator check box.
• Click OK to save your changes.         

2. You must tell vista not to autotune itself and to abide by your MTU setting to do this at the cmd prompt type….

netsh int tcp set global autotuninglevel=disabled

3. And finally you must list set the MTU to each interface you want to change.  At the cmd prompt type….

netsh interface ipv4 set subinterface “Local Area Connection” mtu=1430 store=persistent

If you just want to see what your MTU settings are or find other interface names you can run….

netsh interface ipv4 show subinterfaces

Hope this Helps! 

Chris Edwards

I had a heck of a time finding out how to convert a UNIX time stamp in Crystal Reports.  My company has a ecommerce package that stores all sales date in a UNIX time stamp format.  Which means it stores the time and date by storing the number of seconds since 1/1/1970.   So here is the formula I came up with…

dateadd (“s”,{order.date}-18000, #1/1/1970#)

dateadd function does the trick,  the “s” is for seconds, order.date is the table that contains the unix time stamp, -18000 is -5 hours from UTC in seconds because im in the Eastern Time Zone and 1/1/1970 is the base date for dateadd to add the other argument to.

Hope This Helps!

Chris Edwards

If you want to copy Putty configuration from a Windows computer to another same version Windows computer, here is what to do:

1. On a model computer, configure Putty to your desire, save and test it to make sure it works the way you want it to.
2. Start/Run/regedit to run regedit tool
3. Browse to HKEY_CURRENT_USER\Software\SimonTatham\PuTTY\SshHostKeys
4. Delete all values under this key EXCEPT the (Default) value
5. Right click on HKEY_CURRENT_USER\Software\SimonTatham and select Export, then save it as “setup-putty.reg” to a location that you want
6. Copy setup-putty.reg and the Putty.exe files to a machine that you want to copy Putty configuration to
7. On this new computer, double click on setup-putty.reg to import Putty configuration
8. Upon successful configuration import, run Putty.exe. You should see all Putty configuration there. You can safely delete setup-putty.reg since you only need to run it ONCE on each new computer that you want to use Putty with tthe same configuration.